Shipping details

We ship all orders from our warehouse in the Northeast of England within 5 working days as each fapjack bar is made to order.

Once your order has been shipped, you will receive a shipping confirmation email with your tracking information. We do not require signatures upon delivery, and we are not responsible for any lost or stolen parcels.

We also ship worldwide, shipping fees will apply.

If you have any questions about your order, please contact our support team at info@ourhealthysecret.com with your order number and enquiry and we will be happy to help. We aim to respond to all enquiries within 2 working days, although from time to time, it may take us a little longer.

Delivery options are as follows:

UK (domestic)

Standard Delivery (Royal Mail Tracked 48) - Free

International (overseas)

Fully Tracked Standard Delivery (2 to 5 business days depending on destination) - £8.99

USA (overseas)

DHL International EXPRESS Shipping (3 to 4 business days) - $18.00